Pricing & Billing FAQs
Your ability to pay is not a determining factor for service.
Care is not based on your ability to pay. Our Durango staff works with you to help you understand the cost associated with procedures as well as available insurance coverage and payment plans. We can estimate costs in advance so there are no surprises on the day of your surgery.
If you have any questions about your bill or the anticipated costs of an upcoming procedure, our accounting team is available to assist you at any time. Please contact a Financial Counselor at ext. 232.
Billing FAQs
What insurances does Animas Orthopedic Associates accept?
- Aetna
- Blue Cross/Blue Shield
- CCN
- Child Health Plan Plus
- CIGNA
- Cofinity
- First Health/Coventry
- Friday Health Plan
- Great West Healthcare
- Indian Health Services
- Medicaid (New Mexico, Colorado, Arizona)
- Medicare
- Multiplan
- PHCS
- Pinnacol Assurance
- Presbyterian Health Plan
- Rocky Mountain Health Plans
- Tricare
- UnitedHealthcare
- HMN
- Healthscope
Contracts with insurance providers and Animas Orthopedic Associates are subject to change. If you have additional questions about other insurance providers or billing, please call us at .
My insurance company requires notification and prior approval before I receive treatment. Does Animas Orthopedic Associates take care of this for me?
In most cases, Animas Orthopedic Associates and your physician will help you figure out these requirements. It is your responsibility to contact your insurance company for details.
If my insurance company has a co‐payment requirement when do I make that payment?
Co‐payments are due at the time of your visit.
What options do I have for paying my bill?
You may pay with a check, cash, or major credit card.
Where do I send my payment?
By mail:
Animas Orthopedic Associates
575 Rivergate Lane, Suite 105
Durango CO, 81301
In person: At the Front Desk.
By phone: Call / to make credit card payments.
Online: Pay Your Bill
When am I expected to pay my bill?
If you have insurance, your deductible will be due at the time of service. You will be notified when your insurance has paid your claim. At that time, payment for any remaining balance is due within 30 days of the notification.
What if I don’t have insurance?
Animas Orthopedic Associates offers a variety of discounts and payment plans. Please contact our billing department for details at .
What if I cannot pay the full amount of my bill within 30 days?
Please contact our billing department to arrange for a flexible payment plan.
Do I have any other options if I cannot afford to pay?
Animas Orthopedic Associates does not refuse care to anyone who requires medically necessary services. Please contact our billing department at .
Will I receive different bills from the hospital and my doctor, or anyone else?
Charges from Animas Orthopedic Associates are for the Durango facility bill only. Physician services (surgeons, Emergency Services physicians, radiologists, pathologists, anesthesiologists, etc.) each bill separately.
What if I need to file secondary insurance and Medicare supplemental claims?
As a courtesy to our patients, Animas Orthopedic Associates will file all insurance claims on your behalf. Please keep in mind that it is your responsibility to make sure we have complete and accurate insurance information. If your insurance company denies the claim, full payment for services is ultimately your responsibility.
